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terms & ordering
bison australia

 
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bison stock

beautiful handcrafted originals

made from durable stoneware

Terms & conditions of trade

  • The current Bison pricelist applies. Prices may vary until a firm order is placed.

  • All prices are in Australian Dollars (AUD$) unless otherwise stated.

  • Orders will be dispatched when full payment has been received.

  • Where items need to be specially made, customers will be contacted to confirm the order prior to proceeding. 

  • Australian prices include a 10% Goods and Services Tax (GST).

  • Freight, insurance, taxes and duties are not included in the price (apart from GST on Australian orders). 

  • We do not collect tax on orders outside Australia, but these may be liable to duties at their destination.

  • We always endeavour to match shipments as closely as possible. However, internet colour rendering varies and most Bison products are hand crafted. Measurements and glaze colours are a guide only and small variations in size and colour are normal.

  • Bison ceramics are guaranteed against defects created at the time of manufacture and genuinely affected items will be replaced free of charge if returned for quality control inspection and replacement matching.

  • Bison products are not guaranteed against chipping, accidental breakage nor any deterioration resulting from wear and tear.

  • Claims against our guarantee or breakage in transit must be lodged within 7 days of receipt and accompanied by photographic evidence or a fragment sent by post.

  • Please choose carefully. Goods will only be exchanged if they are found to have manufacturing defects and refunds are not given.

  • Orders cannot be cancelled once dispatched.

  • Accounts are only available to longstanding wholesale customers at the discretion of Bison Australia. Terms are 14 days. Overdue accounts will attract interest charges. Goods remain the property of Bison until paid for in full.

To become a stockist

Wholesale orders are accepted over the web from existing stockists. To become a wholesale account customer and to request a current wholesale pricelist, please contact us. Due to heavy demand opportunities for new stockists are limited. Please accept our apologies in advance if we are unable to help you. The minimum wholesale order is AUD$1000.

bison penguins
  manufacturer, wholesaler and retailer of fine australian stoneware products

© Bison Australia 2010. Web design & photography by David Plummer.